Return & Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

We appreciate your purchase and strive to ensure that you are satisfied with our products. If for any reason you are not completely happy, you may be eligible to return the item for a refund. For further information about our return and refund policy, please read below.

RETURNS PROCESS:

Items can be returned within three (30) days of the purchase date. The following requirements must be fulfilled for the item to be eligible for a return

  • The product must be in new, unused condition.
  • The original labels, tags, and packaging must all be present.
  • Proof of purchase (e.g., receipt) is required.

HOW TO INITIATE A RETURN:

Send an email to soneteasywayshopping@gmail.com to request a Return Merchandise Authorization number: +1 (703) 870-4054.

Prepare Your Item:

Securely package the item in its original packaging. Ensure all accessories and documentation are included. 

Ship the Return:
Send the item to the following address:

  • Contact 24/7
  • Business Number: +1 (703) 870-4054
  • Business Mail: soneteasywayshoping@gmail.com
  • Business Address: 9469 Fairfax Blvd, Fairfax, VA 22031

Do customers have to pay for return shipping?

The customer doesn't have to pay if the product has any defect.

Our Refund Policy

We have a 5-day refund policy, which means you have 5 days after receiving your product or money to request a refund

Thank you for shopping with us! We are committed to ensuring your satisfaction. If you are not completely satisfied with your purchase, we offer a refund on returned items that meet the criteria outlined below.

Refund Timeline:

We process refunds within 5 business days after receiving the returned item at our store.

Return Eligibility:

The following requirements must be fulfilled in order to qualify for a return and refund:

The item needs to be brand-new and unopened.
The labels, tags, and packing must all be in their original condition.
Proof of purchase (e.g., receipt) is required.
How to Initiate a Return:

Email us at soneteasywayshopping@gmail.com to request a Return Merchandise Authorization (RMA) number: +1 (703) 870-4054.

Securely pack the item, along with its accessories and paperwork, in its original packaging.

Ship the item to the following address:

Contact 24/7-
Business Number: +1 (703) 870-4054
Business Mail: soneteasywayshoping@gmail.com
Business Address: 9469 Fairfax Blvd, Fairfax, VA 22031